Forex Back Office Software Ensure Total Control on Your Brokerage
The AI-based verification services, allow you to fulfil your Automated KYC and AML compliance obligations. Syntellicore is embedded with a rich selection of approved automated Document, Name, ID, Address, Date of Birth, Face, and AML verification. You now have the option to keep critical customer data in a secure environment and with a trusted vendor within your premises or on our highest security hosted environment. Keep your customers happy and loyal by maintaining top level support throughout your business.
The ability to attract new clients and retain existing ones largely determines a brokerage’s success. While the backend user’s eyes are not on the dashboard, push notifications bring backend users to action important client related pending tasks promptly, trimming down the wait time. With the Sales Pool Module customers are automatically assigned to the various sales pools, streamlining the sales processes within the enterprise. Financial Institutions are now able to configure all their MetaTrader Server Group settings – keeping daily operations simple by consolidating the important parts of their business into one backend portal, Syntellicore.
Information Security
Also, make sure that the back office trading software provider offers a transparent pricing model and top-quality customer support. If your back office software integrates with your forex trading platform, you can have real-time monitoring of all accounts. You’ll be able to view real-time margin, P/L, and position sizes for all client orders.
- There are several embedded tools designed to aid with customer retention such as a trader’s performance dashboard, trading journal, and chatbot widget.
- You now have the option to keep critical customer data in a secure environment and with a trusted vendor within your premises or on our highest security hosted environment.
- As a broker, you need especially fast on-boarding to offer clients the best experiences and flexible spreading to be able to react to the market fast enough.
- One of the most significant barriers to clients depositing money is a complicated or lengthy process for funding their accounts.
Thanks to the forex CRM’s
excellent data management systems, information and data of all sorts can be
sorted, filtered, and categorized in a matter of minutes. As a result, sales
and marketing teams can quickly identify popular products and can be notified
of clients in need of attention or a callback, and better understand how their
client base is interacting with their services. With this information, your
brokerage can discover hidden opportunities or needs, and address issues that
clients may be having. From the secure storage and management of their client
data, to having to market themselves in a fiercely competitive market, to
suffering with CRMs that are generic and difficult to use.
Open position and trade management
FX Back Office began as a pipe dream between a few highly experienced friends who knew they could revolutionize the FX brokerage business’s day-to-day running. The majority of the company’s sales staff, managers, and directors have been involved in the industry since 2007. The core team of directors involved with the FX Back office have had extensive experience working for Forex brokers. Thanks to this partnership, FX Back Office’s clients will be able to take advantage of DXtrade, a powerful and intuitive trading platform. The CRM can help take
care of much of your reporting requirements in just a few clicks. In the context of increasing regulatory scrutiny, the importance of KYC management in Forex brokerage operations cannot be overstated.
Use rich and fully customizable dashboards to visualize comparisons, manage risk and compliance, view patterns and trends in sales, as well as in marketing. Every report you will ever need can be accommodated within your Syntellicore Forex CRM. Articles and financial market analysis on this website are prepared or accomplished by an author in his personal capacity. The views and opinions expressed in postings on this website belong solely to the author and may not reflect those of the company’s management or the official position of the company. The contents of the site do not constitute financial advice and are provided solely for informational purposes without taking into account your personal objectives, financial situation or needs. Soft-FX is a software development and integration company and does not provide financial, exchange, investment or consulting services.
A back-office system essentially functions as the control centre of a brokerage, managing and harmonising various integral processes. It includes a range of sophisticated tools and applications that aid in streamlining and automating routine tasks, facilitating the smooth functioning of the business. Trader’s Room is a unifying power that provides you clear monitoring of money flows —
every financial service and every payment system connected in a single Forex platform back office interface. Once connected, you get a fully controlled system that allows you to securely receive
end-user funds, as well as provide you detailed reports and analytics, and much more.
FX Back Office’s Customizable Forex CRM
Proving compliance is now much easier and you don’t have to hassle your customers or administrators for updates. Know exactly how much profit you made in the last 24 hours with automated revenue reports forex back-office software indicating earnings from all your data sources and platforms. KYC and AML procedures ensure counterparty/customer visibility
principle and eliminate the possibility of suspicious activity.
Our expertise in working with a wide variety of
platforms ensures the shortest launch times. You will receive a
functioning product in a period from a couple of hours to several
days. In this article, we will examine in detail what Forex Back Office Software is, the structure of such a program, and its key features. You will also learn the cost of an average Forex Back Office solution and which companies use this solution as part of many Forex CRM platforms. Seasoned copywriter with a focused expertise in crypto and fintech, adept at translating complex industry jargon into clear, engaging content. Driven by my mission to illuminate the intricacies of the crypto and fintech industries, my commitment is to create and deliver content that educates, engages, and empowers.
The first and main component of Forex back office software is the user interface, which is the repository of many functions available within the Forex CRM platform. It is an indispensable assistant in matters of interaction between the company and clients. Front office is the part that directly interacts with users, and back office is the technical part of the platform with which users do not interact. Converters are special services that help to carry out the process of converting one currency to another. These services have gained popularity due to the development of Forex trading, as it became necessary to quickly determine what value a certain amount of one currency has in relation to another.
The DXtrade platform represents a powerful platform for brokers around the world. The admin area is the most essential component in the structure since it controls, organizes, and structures comprehensive information about customer activity, including trade data, its type, duration, etc. This area allows the view of detailed statistics and reports on various criteria and parameters. Plus, this area of Forex back office software gives you access to the KYC constructor to adjust the parameters for regulatory compliance and registration constructor settings to create individual ways of registering. Moreover, there is an opportunity to use an anti-fraud system to reduce the risk of money laundering, a notification system for various events, and examples of email templates.
Clients have access to authorization through email,
as well as more than 15 social media integrations, including LinkedIn,
Twitter, Facebook, and others. Trader’s Room delivery package includes our commitment
to supporting you at every stage of integration and servicing. PHEASANTECH – A dedicated https://www.xcritical.in/ Forex Broker Solutions provider, delivering a comprehensive layout of innovative Forex Products and Services. Establish clear lines of communication between the back office and other departments within the brokerage. This ensures that information flows smoothly and issues are addressed promptly.
In this blog, we’ll dive into the world of forex brokerage back-office operations and explore how efficiency and organization are the keys to success in this dynamic industry. Choosing the right CRM solution is a great investment when starting a business aimed to eclipse the competition and bring in a great income. On the other hand, using a CRM system can not only help you better manage your existing customer base, but also to organize your brokerage business processes and even prompt you to create your own CRM solution. The Forex CRM program provides a powerful set of tools that combine the benefits of a CRM tool with the features and functionality of a full Forex trader’s room. As a result, Forex CRM features the following key segments to improve the efficiency of any business.
Corporate Service
Moreover, as mentioned above, many Forex CRM systems already have back office functionality on board, so purchasing the CRM platform itself can be a more profitable option than just buying a Forex Back office. Each CRM provider wants to increase revenue by marketing their product and providing various CRM features. Yet, pricing is a crucial element for brokers who wish to integrate such a solution into their infrastructure. Finding the ideal compromise between the platform’s functionality and pricing is essential because a decent CRM system may be expensive. CRM companies frequently provide very reasonable costs, variable rates, and the option for both monthly and annual payments.
Using the most advanced Internet technologies, this solution was developed by one of the best fintech liquidity and technology providers for brokerage companies, exchanges, and investment funds within the crypto, CFD, and Forex markets. It combines rich functionality, an attractive user interface, and support for all devices running Android and iOS operating systems as well as Windows and MacOS operating systems. It offers an interface where traders can conduct trades and monitor the Forex market in real-time. The platform provides an array of functionalities, such as market analysis tools, charting capabilities, news feeds, and more. It connects the broker with liquidity providers, thus facilitating trade execution at competitive prices.
Obviously, each product has its own features, pros and cons, as well as its own cost, so to make the right choice, you need to carefully analyze each option and compare them according to your specific needs. Below are a few of the best Forex CRM providers on the market, which are definitely worth considering cooperating with. The company’s unique CRM and back-office system can integrate with a wide range of programs, from industry-leading forex platforms to world class VoIP services, KYC verification systems and more.